Dilemma of the Month: Negative Feedback From Direct Reports

Recently, my boss held a meeting with my direct reports where they filled out a survey about my performance as their manager. When my boss shared the results with me, he disclosed that “someone” mentioned I wasn’t allowing my team to learn, but rather I was micromanaging them. In discussing my frustration with a peer, she expressed that he is not allowed to do this. Can you shed some light?

Oct 4, 2018 Suzanne Lucas

3 Steps for Using Discernment in Your Business

Discernment is a criminally underused tool of business owners. We often forget that the one person who knows the most about a company’s vision, mission, budget, team capacity, goals, strengths, weaknesses, projects and growth potential is not the random person who wandered into the store — but the owner of the business.

Sep 27, 2018 Kelly Azevedo

Who Are We, Anyway?

How to leverage personality tests for team building

There’s a lot of controversy about team-building exercises in the corporate world. Do they really boost morale? Does rappelling down a cliff actually build trust that translates into a more productive accounting office? Is retreating worth the time and expense?

Aug 15, 2018 Jessica Kriegel

Dilemma of the Month: Managing Seasonal Labor

Dilemma of the Month: My business is quite seasonal. We have work year round, but in the off-season we don’t need the same number of employees. It’s just not profitable to keep everyone on the payroll 12 months out of the year. Can I drop hours? Can I lay people off and rehire? Are there things that make one option better than the other?

Aug 2, 2018 Suzanne Lucas

Dilemma of the Month: Low Salary Expectations

I’m a corporate recruiter. For candidates that progress to an HR phone screen, we ask their expected salary and share the range we have for the role. Is it appropriate to use someone’s low salary expectations as a reason for not moving forward? I’m concerned that a candidate who makes so much less won’t be a good fit. Is that the case?

Jul 12, 2018 Suzanne Lucas

Dilemma of the Month: Adjusting Employee Compensation

We are a small business with a staff of three: myself, my husband and one employee. As a seasonal business, we are sometimes very busy and sometimes have hardly any business at all. Recently, our employee asked to convert from a salary to hourly pay. He made this request during our busy season. My question is: Do we have to pay him during a month when we have no business at all?

May 10, 2018 Suzanne Lucas

What Every Business Owner Needs to Know Before Launching a Franchise

Franchise success rates are often touted online as being wildly successful, but further examination has shown attaining reliable data is difficult. The franchise arrangement is inherently risky for both parties — but some Sacramento-based small businesses are going for it regardless.

Apr 25, 2018 Karen Wilkinson