Acquire the interpersonal skills necessary to work effectively
with co-workers who are different based on any of the key
dimensions of diversity-human, cultural or systems. Through group
and paired exercises, you’ll practice skills for successful
conflict resolution and coaching, and receive feedback for
improvement.
You’ll leave the workshop able to master the four steps of
conflict:
1. Identify the key source of conflict between individuals
2. Resolve conflicts individually
3. Coach others in their relationships
4. Overcome communication breakdowns
NCHRA Member $0 / General $35.
http://www.nchra.org/events/event_details.asp?id=476485&group=
For more info contact:
dgranados@nchra.org
415-291-1992