Office technology dealership and service provider WiZiX Technology Group, Inc. is the business community’s choice for essential office equipment and systems, as well as the experts to service those products. Founded in 2017 by Gary Johnson, president, along with Eric McIntosh, senior vice president, and Jill Jurevich, CFO, the company has roots in the Sacramento region but also serves the rest of California with six locations.
WiZiX products and services include imaging equipment such as copiers, printers and scanners, as well as VoIP phone systems and document management solutions. “Almost every business needs one, if not all, of these technologies, as they are the gateway to a business’s information and processes,” McIntosh says.
“Gary Johnson has always strived to create a culture within our organization that is focused on doing more than just enough. Creating more than just a satisfied customer is the only way to stand out from the crowd. Customer loyalty is the ultimate goal and it can only be achieved by producing a level of service beyond expectations.”
— Eric McIntosh, Senior Vice President
During its first five years, WiZiX has been honored by the office technology industry with Toshiba’s ProMasters certification in each of those five years and ENX Magazine’s Elite Dealer Award the past three years. The company has also maintained a Net Promoter Score of 90 over the past three years, indicating superior customer satisfaction, and earned the NPS World Class Service Achievement.
“Gary Johnson has always strived to nurture a customer base that knows our products and service quality and employees who are so satisfied that they become part of our long-term team,” McIntosh says. “Many of us have years in the industry and working relationships from previous companies, which is reflected in our customer service.”
Johnson says, “My role in the business is to mentor, essentially run the company from a 30,000-foot perspective. I built WiZiX with the goal to have the next generation take over ownership and run the business, not to turn it over into the hands of a large corporation or venture capitalist firm.”