In early 2020, Billy Ngo and Peter Kwong, business partners in Kru, Fish Face and Kodaiko restaurants, found themselves in a position like many other small business owners. Encountering customer service obstacles with larger banks, they sought help from Oak Valley Community Bank with the Paycheck Protection Program.
“We were totally impressed by Oak Valley’s responsiveness to our PPP request. They assisted us through a challenging time and continue to provide stellar customer service.” — Billy Ngo, Executive Chef
Oak Valley Community Bank took a proactive approach with PPP and was compelled to help as many local businesses as possible. “The partners at Kru reached out to us and we immediately got to work with them on their PPP application,” states Michael Stevens, commercial loan officer. “Pleased with our service, they have since brought over the majority of their banking relationship and we appreciate the opportunity to strengthen our connection with another satisfied client,” adds Suzi Lewis, branch manager.
Just as Ngo’s restaurants are known for providing an elevated fine-dining experience with excellent service and quality food, OVCB mirrors that excellence in the banking industry, providing a premier banking experience to clients. Having exceeded Ngo and Kwong’s expectations, Lewis and the team at OVCB stand ready to serve the banking needs of many more local businesses.
Established in 1991, OVCB currently operates 17 thriving branches throughout six counties and has grown to over $1.5 billion in assets. The Capitol Mall branch opened in 2018 and the bank is actively exploring branch expansion opportunities in the Greater Sacramento region.