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Effective Communication Drives Family Business Success

Avoid misunderstandings and build trust with these four steps

The No. 1 problem in family business is also the same problem every other organization faces: poor communication.

Oct 6, 2022 Peter Johnson

Where Have All Our Leaders Gone?

In a divided country, some local leaders are serving with integrity

Across the political spectrum, this is perhaps the only thing that everyone can agree on: The nation lacks inspiring leaders. While leadership appears to be lacking on the national stage, quietly — away from the spotlight — local leaders can inspire. 

Oct 5, 2022 Jeff Wilser

Dilemma of the Month: What should I do with an employee who won’t stop complaining?

A manager frustrated with an employee who frequently complains wonders if the problem lies with their management style, the team or the employee. Evil HR Lady offers perspective and potential solutions. 

Sep 14, 2022 Suzanne Lucas

Be the Manager People Want to Work For

Use emotional intelligence to transform your leadership style

The ability to effectively understand and manage emotions is essential to success in the modern workplace. Almost every workplace encounters conflict that can leave employees feeling stressed. How do you deal with it?

Sep 13, 2022 Betsaida LeBron

Dilemma of the Month: How Can I Share Managing Duties With a Manager Who’s Totally Different?

When a hybrid schedule creates an odd split with two people managing the entire staff half the time, one manager wonders how to deal with the difference in styles. 

Aug 4, 2022 Suzanne Lucas

Dilemma of the Month: I Fire Bad Employees. Why Do I Have to Pay for Their Unemployment Benefits?

For an employer tired of paying for the unemployment benefits of “bad employees” they let go, Evil HR Lady prescribes getting to the root of the termination problem.

Jul 1, 2022 Suzanne Lucas

Dilemma of the Month: Do I Need to Pay Employees When the Power Goes Out?

When remote workers encounter power outages, can employers require verification? What’s a fair amount of time for employees to be on standby?

Jun 9, 2022 Suzanne Lucas

Language Access Opens a World of New Opportunities

Increasing language access for clients and staff can expand your customer base and build trust with a diverse workforce

While it may be easier to think of the world as English speaking only, there are many relationships (and bottom lines) that can be improved through increased language access.

Jun 7, 2022 William Glasser

Diversity Is Your Workplace’s Biggest Strength

Active listening, personal bias training and slowing down can help workplaces embrace diversity in a more meaningful way

Guest writer Cassandra Walker Pye shares how bringing together people with varied backgrounds can lead to more thoughtful and creative ideas.

May 10, 2022 Cassandra Walker Pye

Dilemma of the Month: My Employee Is Lunching With a Player. Should I Warn Her?

An employer seeks answers about the ethics and boundaries of commenting on an employee’s personal life.

May 5, 2022 Suzanne Lucas
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