
Effective Communication Drives Family Business Success
Avoid misunderstandings and build trust with these four steps
The No. 1 problem in family business is also the same problem every other organization faces: poor communication.

Where Have All Our Leaders Gone?
In a divided country, some local leaders are serving with integrity
Across the political spectrum, this is perhaps the only thing
that everyone can agree on: The nation lacks inspiring leaders.
While leadership appears to be lacking on the national stage,
quietly — away from the spotlight — local leaders can
inspire.

Dilemma of the Month: What should I do with an employee who won’t stop complaining?
A manager frustrated with an employee who frequently complains wonders if the problem lies with their management style, the team or the employee. Evil HR Lady offers perspective and potential solutions.

Be the Manager People Want to Work For
Use emotional intelligence to transform your leadership style
The ability to effectively understand and manage emotions is
essential to success in the modern workplace. Almost every
workplace encounters conflict that can leave employees feeling
stressed. How do you deal with it?

Dilemma of the Month: How Can I Share Managing Duties With a Manager Who’s Totally Different?
When a hybrid schedule creates an odd split with two people managing the entire staff half the time, one manager wonders how to deal with the difference in styles.

Dilemma of the Month: I Fire Bad Employees. Why Do I Have to Pay for Their Unemployment Benefits?
For an employer tired of paying for the unemployment benefits of “bad employees” they let go, Evil HR Lady prescribes getting to the root of the termination problem.

Dilemma of the Month: Do I Need to Pay Employees When the Power Goes Out?
When remote workers encounter power outages, can employers require verification? What’s a fair amount of time for employees to be on standby?

Language Access Opens a World of New Opportunities
Increasing language access for clients and staff can expand your customer base and build trust with a diverse workforce
While it may be easier to think of the world as English speaking only, there are many relationships (and bottom lines) that can be improved through increased language access.

Diversity Is Your Workplace’s Biggest Strength
Active listening, personal bias training and slowing down can help workplaces embrace diversity in a more meaningful way
Guest writer Cassandra Walker Pye shares how bringing
together people with varied backgrounds can lead to
more thoughtful and creative ideas.

Dilemma of the Month: My Employee Is Lunching With a Player. Should I Warn Her?
An employer seeks answers about the ethics and boundaries of commenting on an employee’s personal life.