I am an inside sales representative for a medical device company. I work hard to build relationships over the phone to sell and consult on products. When I was hired, the president specifically told me this was not a telemarketing job. Recently, I caught the president introducing our team as “the telemarketers.” Is this a sign I should go back to school asap or find another job?

The intersection of parenthood, motherhood particularly, and the workplace is not a space without landmines. Next time you’re at a party, ask who has it tougher — then, run.

Public speaking routinely tops the list of common phobias. Butterflies in the stomach, sweaty palms, anxiety are all typical manifestations of the discomfort, which is often much less noticeable to the audience than to the one doing the speaking. However, unlike being trapped in a dark room with snakes, glossophobia (fear of public speaking) affects the ability to do something much more common.

Freelance burnout hits the best of us; I don’t think I know one freelancer who at some point thought to him or herself, “Well shoot, this just isn’t working anymore,” when they hit those crossroads. Trust your instinct and, at the end of the day, do what’s best for you and your business by adding more flow to the freelance hustle.

Studies have shown that the only thing worse than bad customer service is inconsistent service, which leaves a consumer confused and wary about what to expect when they walk into a store, call the help desk or send an email. With more choices available than ever before, we all want consistency and to know what to expect in a given situation.

The single biggest strategic advantage you have when it comes to outperforming your competitors is a highly effective team. A great team wins. Now let’s examine what teams look like when they are not working well:

Freedom and flexibility is what this career path is all about. While we’re blazing our own trail as freelancers and solo entrepreneurs (I like to call us “solopreneurs”), we’re still running a business. And like any business owner will tell you, you need a plan of attack.

We spend a large portion of our lives at the office, so whether it’s having multiple evacuation routes out of your building or routinely checking cords and heaters, office safety is not something we should take for granted.

What is it about New Year’s and resolutions? They go together like peanut butter and jelly, but while it may be easy to make resolutions galore, keeping even one is much harder. Entrepreneurs setting 2017 goals will likely think about better marketing campaigns, adding more loyal customers, providing excellent service to clients and keeping a great reputation in the market.

Look, no one has time for a bad conference. I personally attend many and miss even more. On most occasions, I’m coming off a busy day in the office during which I only accomplished about half of my to-do list, and I find myself watching with increasing anxiety as the number in that little red dot hovering angrily over my mail app climbs higher.